Frequently asked questions include the following:
- Which Sectors have been serviced by Redman? Government (Defence, Fighting Vehicles, Gas Turbines, Civil and Military Aviation), Oil and Gas (Up and Downstream), Mining, Food and Drink.
- Which countries have been serviced by Redman? Peru, Chile, Oman, Australia, Kuwait, Saudi Arabia, Thailand, Brunei, UK, Netherlands, Czech Republic, Qatar, Dubai, South Africa, Venezuela, Mexico, Singapore and Bahrain.
- Can Redman work effectively through translators? Long and wide experience with the Technical and Commercial issues means that the native language is not a bar to running an effective programme.
- What level does Redman operate at? Director and Governing Board level is most effective in initiating change. Redman is particulary effective in helping the Leadership Team understand the necessary actions to deliver an effective change managment programme.
- How long does it take? It is not easy to say as programmes can be very different in scope. One Business Process could be Reviewed and set on the right track in 2 months. Plant (e.g. Refinery) Wide programmes could take 2 to 5 years.
- What are Redman's fees? Fees are based on a basket of Norms each year. Depending on the nature and scope of the engagement Redman aims to be in the second quartile.
- What if do not use Business Management Processes? In reality all organisation do use Business Processes. Redman will build on the existing good practices and develop a methodogy to incorporate industry best practices and ensure sustainable continuous improvement.
- Do we have to do everything at once? There is a logical order to approach improvement programmes. Essential data has to be in place to allow Best Practice Tools, Techniques and Methods to be applied. After that Technical and Commercial Priority can be assessed to sequence the programme.
- How did you come up with the LoGo? The design is based on a diagram published the ISO 9000 guidance documentation more than 10 years ago. It tries to capture the cornerstones of Policy, Objectives and Strategy and their relationship with Resources, Systems and Documentation. Once these are in place in the middle of the logo you have the Business Management Process necessary to deliver the added value.
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